TERMS & CONDITIONS

PAYMENT
INFORMATION

Credit Card

 

Essex Fine Jewelry is pleased to accept Visa, MasterCard, Discover, American Express. With the exception of customers paying in person at our showroom, we cannot accept foreign credit cards. The only exceptions to this rule are Canadian customers. You may however qualify to use your credit card via PayPal.

All orders that are paid for with these methods will receive the regularly stated price. All credit card orders must be shipped to the billing address on file with the credit card company. If you would prefer to have your item shipped to your work or alternate address, it will need to be added as a ship address and be placed on file with your credit card provider prior to making your purchase.

Please make note that we do not ship to P.O. Boxes, Stores that provide a mail stop or Package forwarding companies. All packages are shipped signature required and require the person who signs for the package to be over 18 years of age.

Wire Transfer

In our efforts to give you, the consumer, the best possible prices, we suggest that our customers pay for their purchases via bank wire transfer. Those customers paying by wire transfer will receive a 3% discount from our regularly stated diamond prices. The discount applies solely to the loose diamond portion of any purchase.

Wire transfer is an extremely easy process and does not require any delay in shipment. We will simply email the complete wire instructions so you may have your bank wire the funds appropriately. Wire transfers are required for purchasing any items that are to be shipped internationally with some exceptions. Please ask if you have any questions.

Each wire transfer is routed through the United States Federal Reserve System making it an extremely safe way to pay for your purchase. It is subject to their regulatory and supervisory responsibilities and reporting requirement set forth in the United States of America Patriot Act.

Paypal

Online shopping just got easier with the addition of PayPal to our line of payment options!

PayPal is the faster, safer way to pay and get paid online, via a mobile device and in store. The service allows people to send money without sharing financial information, with the flexibility to pay using their account balances, bank accounts, credit cards or promotional financing. With 113 million active accounts in 190 markets and 25 currencies around the world, PayPal enables global commerce. PayPal is an eBay (Nasdaq:EBAY) company.

Privacy Policy

Information we collect

Essex Fine Jewelry collects and stores any information that you may enter on our website or provide to us in an alternate way. You do not need to enter information to use our website, but you will need to enter it to place an order. Essex Fine Jewelry may also collect and store information about other people that you provide to us. In other words, the name of the person you may choose to have your purchase shipped to. Such information may include name, address, age, date of birth, email address, gender, telephone number, credit card information and business information. You can choose not to provide certain types of information, but that may result in you being unable to make your purchase via the form of payment you choose or be able to use all features of our website. We may also automatically collect and store certain types of non-personally identifiable information whenever you visit any of our webpage. We require the use of “cookies” as do most retail websites, which will obtain certain types of information whenever your browser accesses Essexfinejewelry.com. Such information may include the type of web browser you are using, the operating system of your computer and the domain name of your internet service provider. Most browsers accept cookies automatically but allow you to disable them. We recommend that you leave cookies turned on as some features will not work without them.

Use of information

Essex Fine Jewelry uses this information to confirm and process sales transactions or to contact you with questions or communications about your order, or to respond to your customer service inquiries.

Essex Fine Jewelry also uses this information to enhance and personalize your shopping experience, both online and in our stores, to communicate with you for marketing and promotional purposes including via targeted postal pieces, phone messages, or personalized emails, and to improve the effectiveness of our website and business activities. You may indicate your contact preferences regarding promotional communications either directly to us online or to sales consultants.

Security

Unfortunately, no data transmission over the Internet can be unconditionally guaranteed to be secure. Therefore, any information you transmit to us is sent at your own risk.

However, when you place an order online, we use encryption technology, such as Secure Socket Layer Technology (“SSL”), to protect your personal information during data transport. SSL encrypts your order information, including your name, address, and credit card number, before it is transmitted to us to avoid the decoding of your information by anyone other than Essex Fine Jewelry. 

Disclosure of Information

All of the information that Essex Fine Jewelry collects may be shared among our affiliates.

Except as described in this privacy policy, Essex Fine Jewelry does not sell, rent or trade with third parties any personal information you provide to us online or in our flagship showroom, nor do we share such information with third parties. We may disclose personal information about you to third parties who provide services to us and who agree to maintain the confidentiality of such information in accordance with this privacy policy and use the information only in connection with the services they provide. These third parties may provide a variety of services to us including, without limitation, assisting us in fulfilling your transactions and customer service inquiries, updating your customer information record in our database, or deploying our promotional offers to you. We do not authorize those third parties to make any other use of your information. 

We may use and/or disclose to others information about your demographics and use of our website in a manner that does not reveal your identity. 

We may disclose personal information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may have breached our conditions of sale or who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users of our website, or anyone else who could be harmed by such activities. 

We may also disclose personal information when we reasonably believe that the law requires it. We might sell or buy subsidiaries, or business units. In such transactions, personally identifiable information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing privacy policy. Also, in the unlikely event that assets of Essex Fine Jewelry  are sold, personal information may be one of the transferred assets.

Contact Information

We welcome your comments regarding this privacy policy. Please send any concerns to: 

Essex Fine Jewelry

3050 Peachtree rd. Nw.

Suite 250

Atlanta, Ga. 30305

Contact Us

Treat yourself or a loved one to the Essex Fine Jewelry experience. To respect the privacy of our shoppers, we accept visits by appointment only. It allows us to be fully dedicated to what’s most important to us: you.

3050 Peachtree Road NW Suite 250 Atlanta, GA 30305
(Located on 2nd floor of Two Buckhead Plaza above Seasons 52)

Get Directions
(Free Parking or Valet)

Phone: 404-481-5555 // Email: [email protected]